You represent and warrant that you are at least 18 years old (or the age of majority in your jurisdiction, if it is not 18). These terms apply to both the coaching sessions and the use of this website, which are provided by The Fresh Start Program (ABN 71 1428 04251) (the Program).
1. You understand that “The Emotional Clearing” is an emotionally transformational process and, as such, it is very likely that you will experience various emotions and sensations as a result.
2. You understand that your Emotional Clearing Practitioner will facilitate and provide support along the way but that, ultimately, you are responsible for my physical, mental and emotional well-being, and you will seek additional appropriate support if necessary.
3. You understand that Emotional Clearing is a form of Complementary Care, and is not a substitute for Trauma therapy or the care of a licensed psychologist or other medical practitioner. If you have significant trauma history or any mental health conditions you agree to immediately disclose this to your practitioner prior to commencing the Emotional Clearing, in order to ensure you are ready for the process and have adequate psychological care for your needs.
4. If you are under the care of a psychologist or other medical practitioner, you agree to disclose your complementary care desires to your psychologist or other medical practitioner, and disclose that you are under the care of a psychologist or other medical practitioner to your Emotional Clearing Practitioner. You understand this clear communication between all parties is in your best interests.
5. You agree to disclose to your practitioner any current or recent prior use (within 6 months) of prescription medication (including antidepressants), and/or recreational drugs, as these may affect your results.
6. You understand that this process affects people differently and that the results of each session may take some time to become fully apparent to you.
7. You take full responsibility for the level of effectiveness of this program. You acknowledge that clearing emotions may not by itself produce ANY noticeable changes in my behaviour and life circumstances unless you take appropriate action to integrate and support those shifts. Your practitioner will support you with suggestions for aiding the integration process, however, whether you pursue these actions or not is entirely your own decision and responsibility.
8. You understand that the sessions take place in a non-judgemental ‘safe space’ and that the content of our conversations and clearing work will be kept completely confidential. Your practitioner may share non-specific information with coaching Supervisors, with complete anonymity, and only for the purposes of Clinical Supervision, ensuring a clean coaching relationship, training and development.
PLEASE NOTE THAT THERE ARE TWO EXCEPTIONS TO THE ABOVE CONFIDENTIALITY AGREEMENT:
i) When disclosure is required to prevent clear & imminent danger to yourself and others.
ii) When legal requirements demand that confidential material be revealed.
9. You agree to be responsible for booking and keeping your Emotional Clearing appointment(s) and for giving at least 24 hours (ideally at least 48 hours) notice in advance in order to avoid the affected session being considered used, where the Client is responsible for the rescheduling or cancellation. Exceptions will only be made in exceptional circumstances. Please treat your Emotional Clearing session like any other very important appointment.
Occasionally, the Practitioner may need to make a change to the appointment for exceptional circumstances, sickness or when needed to care for a family member. In this event, they will always endeavour to give as much notice as possible, and reschedule the session as soon as possible.
10. You commit to paying for the Emotional Clearing session in full prior to our first session.
11. You give your Emotional Clearing Practitioner full permission to be honest and direct with you and to hold you accountable in order to help you get the results you seek.
12. You agree to be honest with your Emotional Clearing Practitioner if at any time you become resentful, angry or upset with them personally. You understand that due to the nature of this work there are occasionally times where emotional transference can occur, and your own triggers can be projected onto your practitioner. You understand that this can be worked through with grace and compassion when you am honest at all times about how you feel.
13. You understand that you have chosen to work with this practitioner based on your trust in their ability and expertise. You acknowledge that the clearing process has been explained to you and you understand how the process works.
14. You understand that there are no refunds on Emotional Clearing session fees, except in exceptional circumstances with the agreement of the practitioner. Once the booking is confirmed we both commit fully to completing the session and processes within the session. The payment is a part of the fair exchange that we commit to.
You withdraw your right to make any claim of any kind whatsoever against Fresh Start and Primalfit Pty. Ltd for any loss, claim or damage arising directly, or indirectly, from the Emotional Clearing you receive from Fresh Start and Primalfit Pty. Ltd. You also agree to indemnify Fresh Start and Primalfit Pty. Ltd against any cost, liability, loss, damage or claim suffered or brought against Fresh Start and Primalfit Pty. Ltd arising out of or in any way in connection with your participation in the Emotional Clearing, howsoever that loss or damage is caused.