Fresh Start Online - Overview & Account Set-Up

Click Here to Set Up Your Online Account

Transcript

Hi, I’m Amber Kay, Co-Founder of Fresh Start and Co-Author of 'Get Back on Track after your WLS' and I’m delighted to personally welcome you to Fresh Start and the supportive community that awaits you.

I want to start by acknowledging something important: the decision to undergo weight loss surgery is never easy. But by taking this step, whether you’re about to have surgery or have just had it, you’ve demonstrated that you’re not willing to settle for anything less than the life you deserve. You’re an action-taker, someone who values their health, and for that, I commend you.

You’re not alone on this journey. At Fresh Start, we’ve built a dedicated team and a supportive community to inspire and motivate you, helping you achieve the long-term results you’re striving for. We’re here for you, especially when the going gets tough or when you feel like you’re veering off track—which can happen to anyone. This is a judgment-free space where you can connect with others who understand exactly what you’re going through. Here, you’ll learn valuable tips, tools, and strategies that will empower you to build long-lasting health and wellbeing.

Tomorrow, we’ll officially kick off with your Welcome Program—a short, 5-day series of videos filled with useful tools and reflection activities designed to help you start thinking about the lifestyle and mindset changes needed to make the most of this opportunity. Today is all about giving you an overview of Fresh Start so you know what to expect and some important reminders to get you set up for success.

First, let’s talk about your Online Account. You can set it up using the link below this video. To log in, simply go to ‘My Account’ on the Fresh Start website. If you’re on a phone or tablet, you can also download an app version of your account using the link at the top. 

Once inside your account, you’ll see your Welcome Program, which is designed to mentally prepare you for the journey ahead.

Next, we have Fresh Start Online, your main post-surgery resource library. Take some time to explore and familiarise yourself with what’s available, but keep in mind that most of the content is geared toward your post-surgery phase. I recommend holding off on diving in too deeply until a couple of months after surgery, once you’ve recovered and are eating more normally. This library is rich with resources on mindset, nutrition, exercise, sleep, and stress management. Each resource is designed to be easily digestible, taking just 10-20 minutes of your time, and includes a short video, a document to read, or an audio to listen to on a crucial topic. For example, in the Nutrition section, you’ll find videos on managing cravings or access to healthy WLS recipes. There’s also bonus content like our Inspiring Interviews with successful participants who have achieved their health and weight goals—perfect for learning from others' experiences. And don’t miss our 5-day Mindless Eating Mastery program if you find that you’re struggling with cravings or unnecessary snacking down the line.

Our Mindset Support Audios are a fantastic resource, available now and later on. Here, you’ll find a range of downloadable meditations, visualisations, and hypnosis recordings to help you create great results. Whether it’s our wellness vision audio to help you set goals, healthy lifestyle affirmations to help create new habits, hypnosis recordings to help break old or new habits like emotional eating and evening snacking, or relaxation audios to help you destress and sleep better, there’s something here to support every aspect of your journey.

We also offer a Beating Mindless Eating Program, specifically designed to address one of the most common challenges people face post-surgery. While it’s intended for later on, you might find it helpful to familiarise yourself with the content now.

Down the road, if you need additional help, our Get Back On Track Program is also available to you, designed to support you if you ever feel like you’ve lost your way, are feeling unmotivated, or feel the need to fire up your momentum towards your health and weight goals.

Next up are our Stay On Track Webinars—one of the most powerful parts of the program. Research shows that connecting regularly with a support network greatly improves long-term results after weight loss surgery. These webinars offer group and individual coaching opportunities, covering topics like habit building and breaking, emotional eating, prioritising yourself, relationship challenges, and much more. You can access the webinars from your phone or computer, wherever you are. At the end of each webinar, we also offer optional breakout room groups where you can connect with fellow participants and receive additional 1:1 support from our coaches.

As you reach 2-3 months post-surgery, you’ll receive an invitation to join our private online community. This is where you can support and be supported by other weight loss surgery patients like yourself, as well as our team of coaches. It’s a space for sharing, staying accountable, getting ideas, asking questions, and anything else that will assist you on your journey.

Once you enter the post-surgery phase, you’ll also start receiving regular healthy lifestyle and mindset resources via email. These typically include videos, audios, and reflection activities designed to help with motivation, breaking old habits, upgrading your mental programming and your self-beliefs and changing your mindset around any areas that could be holding you back, for example making yourself and your goals a priority, or your relationship with food or movement..

Finally, if you ever need additional support or would like to purchase more 1:1 coaching sessions, don’t hesitate to reach out to us at any time by emailing us at [email protected].

I’ll be back tomorrow to start you off on  your Welcome Program. In the meantime, i encourage you log in to your account using the link below and start to explore your resources.

On behalf of the entire team, we look forward to supporting you and  wish you a wonderful Fresh Start!

Click Here to Set Up Your Online Account