Supporting Bariatric Patients With Educational Webinars
Webinar technology allows your clinic to support, educate and engage with multiple patients in a simple, cost-effective and convenient manner...
Patients Are Busy And Often Struggle To Attend Follow-Up Appointments
Many bariatric patients lead very busy lives and, even with the best of intentions, aren't always able to attend appointments at their clinics - especially if they work during the day or have children to look after. This can mean that you lose touch with your patients during an incredibly important period when they need support. This also leaves your team frustrated as patients don't turn up to scheduled appointments, costing your clinic time and money.
There is however a very simple tool that you can use so that you stay in touch with and support your patients, even when they have busy lives. It's a tool that is both convenient for your patients and cost effective for your clinic - it's the use of phone or webinar based support meetings.
The Benefits Of Group Webinars For Your Clinic
Webinars allow you to provide very accessible support to multiple patients at a time - they can access this support no matter where they live, or how busy they are, from the comfort of their own homes. You can even record the webinars and then send them to registered attendees who can't make it to the meeting.
Using a webinar-based support meeting system allows your clinic to:
- easily deliver educational resources and content on popular topics e.g. emotional eating or dealing with stress;
- interact and answer patient questions in a secure, positive environment;
- facilitate patient interaction and sharing of experiences with fellow patients; and
- coach and support multiple patients in one session.
This all means that your clinic stands out in terms of your patient support and allows your team to function in a very cost-effective manner.
Best Webinar Options For You
There are a number of great technology options for you to run these sessions with. AnyMeeting offers affordable basic options. For more reliability and functionality, we would highly recommend Zoom or GoToWebinar.
In terms of when to run your webinars, you can explore with your patients what times and days best suit them, however from our experience, Monday and Wednesday evenings at 7.30pm/8.00pm seem to suit the most people for these support sessions.
Tips For Running Your Webinars
Here are a few key points for running webinars so that you can make the most of the sessions:
- clearly explain the ground rules at the beginning of the session e.g. the need for confidentiality and supportive comments;
- keep the sessions short (1 hour is perfect);
- focus on 1 topic e.g. emotional eating or setting goals;
- allow time for questions at the end, as this is an important time to connect with patients; and
- use a trained facilitator to run the sessions to ensure that they are smooth and professional.
Lead The Way In The Bariatric Surgery Field
Using webinars to engage, support and educate your patients is a highly cost-effective way to provide comprehensive support to multiple patients who don't have time to attend face-to-face appointments. In an increasingly competitive field, using this technology as part of your communication and support strategy with patients will help you to lead the way in your field.
Complimentary Assistance
Would you like a complimentary Patient Support Webinar and 30 free copies of our 'Get Back On Track After Your WLS' book for your Clinic?
We're offering this because we know that a certain number of Clinics that we do this for will want us to build and run their online support programs for them.
We only however offer this to qualifying clinics and you can see all the details here:
SEE CLINIC REQUIREMENTS
