Welcome to Fresh Start, where we redefine post-surgery support for bariatric clinics and patients
Since 2010, we've partnered with clinics to deliver long-term comprehensive mindset and lifestyle coaching, empowering thousands of patients to make the most out of their bariatric surgery.
Join us in providing unparalleled support and take your practice to new heights!
"Amber and her team have been working with me and my patients for over a decade and they are the 'real deal'. They absolutely care about my patients' wellbeing and are devoted to assisting them to achieve their health and lifestyle goals. I thoroughly endorse them and believe they are outstanding in providing mindset and lifestyle coaching support. "
Dr. Ian Martin
Bariatric Surgeon
"Thank you for providing the best support possible for anyone undergoing weight loss surgery. The professional and caring service is first class, and my patients have always provided very positive feedback."
Dr. Philip Le Page
Bariatric Surgeon
"We know that the journey for patients doesn't stop after their surgery. Fresh Start enhances patient support by providing an individual space for patients to build on the advice and guidance they have received, while reinforcing the advice of other experts. I believe this sort of comprehensive, unified and ongoing approach to patient support is best practice now, and should become standard practice for bariatric patients in future."
Cal Paterson
Clinical Psychologist
A New Model for Patient Support
We know that a bariatric patient’s journey doesn’t stop after their surgery and that many patients struggle with issues like poor self-esteem, lack of motivation, high stress levels, poor sleep habits, time constraints for exercise, and emotional eating, which impact on their long-term success.
Fresh Start partners with clinics to help patients overcome the most reported lifestyle and mindset challenges after bariatric surgery, to learn how to set themselves up mentally for success, and to embrace healthier and sustainable lifestyle habits to support their surgical outcomes.
Partner with Fresh Start and offer your patients over 2 years of support to reinforce the critical importance of lifestyle and mindset changes for lasting surgical outcomes.
Three Value-Packed Patient Options
Patients are given the freedom to choose their level of Fresh Start support according to their needs and budgets. All programs last for over 2 years.
Fresh Start Plus
$675
(Non-Partnership Price: $1,350)
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Welcome Calls
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4 x 1:1 Health Coaching Sessions
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Check-In Support Calls at 6, 12, 18 and 24 months
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Live Support Webinars
- Online Support Meetings
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Private Support Forum
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Healthy Lifestyle Resources
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Get Back On Track Online Program
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Beating Mindless Eating Program
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Mindless Eating Mastery Challenge
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Invitations To Optional Face-To-Face Workshops
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Mindset Support Audios
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Bonus Resources
The Fresh Start Program
$475
(Non-Partnership Price: $950)
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Welcome Calls
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1 x 1:1 Health Coaching Session
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Check-In Support Calls at 6, 12, 18 and 24 months
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Live Support Webinars
- Online Support Meetings
-
Private Support Forum
-
Healthy Lifestyle Resources
-
Get Back On Track Online Program
-
Beating Mindless Eating Program
-
Mindless Eating Mastery Challenge
-
Invitations To Optional Face-To-Face Workshops
-
Mindset Support Audios
-
Bonus Resources
Fresh Start Online
$275
(Non-Partnership Price: $550)
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Live Support Webinars
-
Online Support Meetings
-
Private Support Forum
-
Healthy Lifestyle Resources
-
Get Back On Track Online Program
-
Beating Mindless Eating Program
-
Mindless Eating Mastery Challenge
-
Invitations To Optional Face-To-Face Workshops
-
Mindset Support Audios
-
Bonus Resources
Why Partner With Fresh Start?
- Reinforce The Importance of Lifestyle Change: Integrating our program into your surgical package underscores the significant importance of making sustainable mindset and lifestyle changes in order to achieve the best patient outcomes.
- Outstanding Value: Offer support programs tailored specifically to bariatric patient challenges, continually developed and refined for over a decade, with substantial discounts for your patients.
- Customisable Programs: Patients can tailor their support level to meet their unique needs and budget.
- Professional Health Coaches: Our team specialises in bariatric support, offering your patients expert assistance.
- Patient Empowerment: We guide patients to overcome obstacles and achieve their goals.
- Proven Track Record: Over a decade of success in bariatric clinic and patient partnerships with a 98% satisfaction rating in all of our online webinars and face to face workshops.
- Peace of Mind: Ensure your patients have access to quality professional support and resources, flexibly delivered online, whenever and wherever they need it.
- No Additional Cost to Clinic: Patients benefit from substantial discounts on long-term support with no added cost to your clinic.
- Stand Out from Other Clinics: Enhance your surgical package with over two years of mindset and lifestyle support and stand out in an increasingly competitive field.
Patients Want Lifestyle & Mindset Support
Previous research into support for bariatric patients shows that patients clearly want more support. Stanford University’s survey on bariatric weight regain found that 73% of patients believed that poor support was a factor in their regain and 90% reported the need for a 'special' bariatric support program to maintain weight loss.
With our Fresh Start clients, we've found even greater desire for access to a long-term, comprehensive support program.
In 2015, one of our Clinic Partners carried out an independent review of the program and 97.6% of patients wanted to keep the program as part of their surgical package and would recommend the program to others.
We focus on the mindset of creating lifestyle change because what we've found over years of supporting our clients is that, although the strategy of what to eat and how to exercise is clearly important, if patients are struggling then the real problem is not a lack of knowledge about what they should be doing: the true obstacle is their mindset and they must get much more help with this to accompany their surgery.
The most frequent challenges identified by Fresh Start participants are:
- Emotional Eating (23.7%);
- Lack of Motivation (18.6%);
- Stress (15.4%);
- Lack of Time to Exercise (10.9%); and
- Poor Self Image (8.7%).
These are the among the key areas that are prioritised at Fresh Start.
In a 2018 survey of patients enrolled on The Fresh Start Program with one of our clinic partners, the clinic received 107 questionnaire responses from patients who completed group support sessions from October 2017 until November 2018. 100% of patients participating in the sessions indicated that they would ‘recommend the support sessions to another bariatric patient’ and the average rating for the session being ‘informative, enjoyable and valuable’ was 97.9%.
The Benefits of Coaching and Support
Coaching is an especially powerful methodology when it comes to stimulating individual behavioural change because it is focused on helping patients to grow into becoming experts in their own well-being. Coaching assists patients to discover their strengths, to clarify their values, to increase their awareness, to set their priorities, to meet their challenges, to brainstorm possibilities and to design positive actions. This engagement enables patients to generate a new self-concept, to create new supports and environments and to take new actions. By empowering patients to find their own answers, through asking non-judgmental and provocative questions and offering powerful reflections, coaching becomes a catalyst for lasting change.
Research has also shown that patients who have access to support networks are more successful with their weightloss and mental adjustment, especially on a long-term basis, than those who do not have access. So much so for example that the Centre of Excellence Award developed in 2005 by the American Society of Bariatric Surgery (ASBS) requires that all qualifying programs to provide long-term post-surgical support.
Next Steps
Discover how Fresh Start can take your post-surgical care to another level and you can serve your patients even more. To find out more or to make our programs available to your patients at substantially discounted rates, contact us for an obligation-free chat about how we can support you and your patients.
"I have found The Fresh Start Program to be a very helpful resource for our patients, that has only become bigger and better over the years since we started using the program. From an administration point of view, the process is very simple and streamlined and enrolling patients is easy. I would highly recommend The Fresh Start Program to any bariatric practice."
Erin Baker
Practice Manager
"Thank you so much for your wonderful educational facility that you make available to our bariatric patients."
Simone Launt-Peters
Bariatric Dietitian
"I firmly believe that Fresh Start was the key to helping lose and keep weight off. The Gastric Sleeve was just a tool to stop me wanting to eat and stop being hungry all the time. It was the Fresh Start education that taught me the right way to eat, think and live, so I could do what my body and mind needed without having to depend on the Gastric Sleeve alone. I’ve had friends who've had the gastric sleeve and did not have access to Fresh Start and their progress / journey has not been the same. I couldn’t have done it without you and your team, thank you Amber. "
Melissa
Bariatric Patient
Clinic Partners
The Fresh Start Program is proud to support the patients of the following leading clinics and bariatric surgeons:
- Dr David Martin, Martin Obesity Surgery, Strathfield (since 2010)
- Dr Ian Martin, Martin Obesity Surgery, Auchenflower (since 2012)
- Dr Andrew Russell, Rockhampton (since 2014)
- Dr Peter Bovey, Townsville (since 2016, now retired)
- Dr Nicholas Williams, Riverina Bariatrics, Wagga Wagga (since 2017)
- Dr Richard Harrison, Riverina Bariatrics, Wagga Wagga (since 2017)
- Dr Craig Taylor, OClinic, Wollstonecraft (since 2018)
- Dr John Jorgensen, St George Private Hospital (since 2018)
- Dr Philip Le Page, Concorde (since 2019)
- Dr David Links, Randwick (since 2020)
- Associate Professor Michael Talbot and Upper GI Surgery, Kogarah (since 2021)
- Dr David Lewis, Tamworth Weight Loss Surgery, Tamworth (since 2021)
- Dr Mark Magdy, Kogarah (since 2022)
- Dr Jason Wong and Brisbane General & Obesity Surgery, Redcliffe (since 2022)
- Dr Evan Willingham and Toowoomba Bariatric Surgery, Toowoomba (since 2023)
- Dr Christian Connors, Mackay (since 2023)
